University Computer Help Desk
Outages & Alerts
Virus Alert(11/16/2009 09:45am)- Phishing Alert(11/17/2009 2:30pm)
System Alert(11/18/2009 11:15am)- Phishing Alert(11/18/2009 4:00pm)
Upcoming Network Alert(11/21/2009 12:00am)
News
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Illinois State Officially Added to iTunes U
Illinois State University has been officially added to the iTunes U Store! To be accepted by Apple, universities are required to complete a rigorous approval process. This inclusion means that Illinois State's public podcasts are now searchable by anyone in the world.
Check out ISU on iTunes U! (iTunes required)
Overview of iTunes U
Download iTunes from AppleMedia Streaming Server Now Live
Stream audio and video from your website or personal blog using the campus media streaming server. For more information, including details on how to get access, refer to the Overview of media streaming server.
Windows 7 Upgrade FAQ
Windows 7 released on Oct. 22, 2009. This article covers key issues students, faculty, and staff should consider before upgrading to Windows 7.
Never Send Your Password In Email
Illinois State University was recently hit by a batch of phishing scam emails. Don't fall for it. Learn to recognize "ILSTU TEAM" phishing scam emails.Sign up for Emergency Alerts
Sign up for the Emergency Alerts notification system through iCampus. You will receive email, text, and voice notifications when a crisis situation happens that threatens the health or safety of those on campus. Read the Help Desk knowledge base article to learn more.
Blackboard Problems?
Most Blackboard problems can be resolved by installing the latest version of Java, clearing your browser cache, and making sure you accept all Java security certificates.
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Mobile Computing
- Overview of wireless access at Illinois State University
- Overview of uPrint Mobile Printing on campus
- Automatically configuring "isunet" on Windows 7 using "setup-isunet"
- Automatically configuring "isunet" on Windows Vista using "setup-isunet"
- Automatically configuring "isunet" on Windows XP using "setup-isunet"
ULID Services
- How do I activate my ULID account?
- How do I change my ULID password?
- Resetting your password with ULID Password Self-Reset
- What is my University ID (UID) Number?
- Overview of personal blogs
- Understanding the importance of your ISU email account
- Overview of spam quarantine
- How can I delete all email in my Inbox?
- Configuring Thunderbird with typical mail settings
- Configuring Thunderbird with MailVPN settings
Exchange
- Overview of the Exchange calendar
- Exchange FAQ
- Outlook/Entourage/OWA Feature Comparison
- Understanding the "Exchange calendar only" option
- Understanding the "Exchange calendar and email" option
Security
- Recognizing "ILSTU TEAM" phishing scam emails
- Understanding the ISU Emergency Alert system at Illinois State University
- Overview of WebVPN
- Connecting with VPN using Mac OS X 10.6
- Connecting with Cisco VPN Client for Windows
Phone
- Configuring MyTouch with MailVPN settings
- Connecting to "isunet" on Palm Pre
- Configuring Palm Pre for Exchange
- Configuring Palm Pre with MailVPN settings
- Connecting to "isunet" on iPhone or iPod touch
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