
October 27th, 2008
Error in Entourage 2008 meeting invites
The Office 12.1.3 update appears to be causing an error for Entourage 2008 users who send meeting invites. While we wait for Microsoft to release a fix, consider these suggested work arounds.
October 16th, 2008
Firefox and WebVPN
WebVPN has been updated and now works correctly with Firefox. Previously, Firefox users needed to use a work-around to access WebVPN. This problem has been resolved.
October 2nd, 2008
October is CyberSecurity Month
Win an iPod Nano or an Xbox 360 by participating in CyberSecurity Month! Come back each week to maximize your chances to win. Read over the Help Desk articles and take the weekly quiz. Security is everyone's resposibility.
October 2nd, 2008
State of Illinois Ethics training is mandatory for all full-time emplyees and graduate assistants at Illinois State University. Student workers are also required to complete a hard copy version of ethics training if they have not already done so.
September 18th, 2008
Most Blackboard problems can be resolved by installing the latest version of Java, clearing your browser cache, and making sure you accept all Java security certificates.
August 11th, 2008
Residential Computer Consultants (RCCs) are available to help students prepare for ResNet registration. Sign up for an appointment at one of the ResNet start-up locations.
August 11th, 2008
Peer-to-peer (P2P) is blocked in residence halls, over wireless, and on iSpot Ethernet ports. Exceptions are available if you have a legitimate need. Read about the P2P block.
August 7th, 2008
Work Around Firefox WebVPN Login Problems
After logging in to WebVPN with Firefox, you may get a blank, white page. Read these instructions to work around the problem.
August 4th, 2008
.DOCX is the New Standard on Campus
The Office 2007/2008 file formats (docx, xlsx, and pptx) are the new standards on campus. If you use an older version of Microsoft Office, we recommend installing either the Compatibility Pack for Windows or the XML Converter for Mac.
August 4th, 2008
Decide how your name should appear in online and printed university directories. Display your middle name, middle initial, a different first name, or another preference.