Security - Help Desk
Informational 
How-To
- Campus Security Response Website
Check out Illinois State University's security response website for details on how to handle threatening criminal activity. - Recognizing "ILSTU TEAM" phishing scam emails
Illinois State University has recently been targeted by phishing scam emails. It is important that you recognize these scams so your ULID account is not compromised. - Overview of WebVPN
When you are off campus, some of Illinois State University's electronic services are unavailable to you unless you establish a VPN connection. - How to work around WebVPN login problems in Firefox
After logging in to WebVPN using Firefox, you get a blank, white page. These instructions provide a work-around to this problem. - Connecting with Cisco VPN Client for Windows
When you are off campus, some of Illinois State University's electronic services are unavailable to you unless you establish a VPN connection. - Connecting with Cisco VPN Client for Mac OS X
When you are off campus, some of Illinois State University's electronic services are unavailable to you unless you establish a VPN connection. - Scanning your computer with McAfee VirusScan 8.5i
If you think you might have a virus, scan your computer with McAfee VirusScan 8.5i. - Updating McAfee VirusScan 8.5i virus definitions (DAT)
Update McAfee VirusScan's virus definitions so it can detect and remove new viruses. - How to scan your computer with Ad-Aware 2007
If you are experiencing problems with pop-ups, ad software, spyware, or malware (or if your computer is acting strangely), you should scan it with Ad-Aware. - How to scan your computer with Spybot Search & Destroy
If you are experiencing problems with pop-ups, ad software, spyware, or malware (or if your computer is acting strangely), you should scan it with Spybot Search & Destroy. - How to scan your computer with AIMFix
If you use AOL Instant Messenger and you are experiencing problems with pop-ups, ad software, spyware, or malware, you should scan it with AIMFix. - How to scan your computer with VundoFix
If you are experiencing problems with pop-ups, ad software, spyware, or malware (or if your computer is acting strangely), you should scan it with VundoFix. - Profiling social websites like MySpace and Facebook
Social networking websites like MySpace and Facebook have garnered increasing popularity in today's society. In this article, we examine social website safety and security. - 5 Strategies for smart social networking
When you join social networking sites like MySpace and Facebook, there are some things you should watch out for. Use these strategies to engage in social networking safely. - How to avoid phishing scams and identity theft
Phishing scams represent a serious threat. This article describes tactics used by phishing scammers and strategies to avoid identity theft. - What to do if you're a victim of identity theft
Identity theft is a serious crime. If you think you're a victim of identity theft, you should act quickly—the faster you notify the appropriate authorities, the better off you will be. - How to protect yourself online
For all its benefits, the Internet poses many dangers as well. Use these strategies to reduce your risk and to protect yourself online. - Network Bandwidth Management
This Network Bandwidth Management document (PDF) explains how applications like email, games, and filesharing compete for available network bandwidth on campus. - Are You Secure? Brochure
This Are You Secure? brochure (PDF) gives an overview of important security issues and policies at Illinois State University. - ResNet Terms of Use
Students are required to agree to the ResNet Terms of Use when they sign up for ResNet service at Illinois State University.
Not finding it?
We take viruses seriously.
McAfee VirusScan & Virex can be downloaded by students, faculty, staff, and retirees at no cost.
Your email is scanned for viruses before it shows up in your Inbox. Infected email is blocked.
McAfee VirusScan ePO* keeps anti-virus updated.
The network is safe and reliable.
VPN and wireless are encrypted, secure connections.
Access is denied to computers that pose a threat.
Computers that connect to the network must meet the Conditions of Access.
*ePO is automatically set up for student computers on ResNet and computers in campus offices.
