http://www.helpdesk.ilstu.edu Current Help Desk news affecting Illinois State University en-us Copyright 2008, Illinois State University helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/templates/images/hd_feed.jpg http://www.helpdesk.ilstu.edu University Computer Help Desk 101 127 http://www.helpdesk.ilstu.edu/downloads/dl.phtml?id=1045 A new, fixed version of Ad-Aware Plus is available for download. If your version of Ad-Aware Plus fails when checking for new definition updates, download and install the fixed version of Ad-Aware Plus. Wed, 7 May 2008 13:05:00 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/downloads/dl.phtml?id=1045 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1341 ISU is dedicated to helping you fight spam. The new spam quarantine service traps suspected spam emails and prevents them from being delivered to you. Read about it in the spam quarantine overview. Fri, 2 May 2008 11:05:23 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1341 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1384 uPrint Pharos software is now available for Mac OS X 10.5. Download the software to print to any of the uPrint stations located around campus. Thu, 17 Apr 2008 13:04:33 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1384 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1134 Use uPrint to print wherever you are. Print while you are using wireless, public ethernet ports, or even in your residence hall room. Then pick up and pay for your print job at one of the uPrint stations. Wed, 4 Oct 2006 18:00:00 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1134 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1364 Illinois State University was recently hit by a batch of phishing scam emails. Don't fall for it. Learn to recognize "ILSTU TEAM" phishing scam emails. Mon, 10 Mar 2008 14:03:41 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1364 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1199 A new email service will be implemented during the week of March 24, 2008. To help you manage unwanted email in your Trash, this new service will automatically remove email that is 30 days old (or older) in your Trash folder on the campus mail server. Wed, 12 Mar 2008 16:03:39 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1199 http://www.helpdesk.ilstu.edu/a-z Browse a complete list of articles and answers in the Help Desk Knowledge Base using the new A-Z web page. Tue, 12 Feb 2008 12:02:30 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/a-z http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1348 To make sure others can read your Office 2008 documents, spreadsheets, and presentations, set up Office 2008 for Mac OS X to save in the 98-2004 compatible format by default. Wed, 6 Feb 2008 16:02:26 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1348 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1201 To make sure others can read your Office 2007 documents, spreadsheets, and presentations, set up Office 2007 for Windows to save in the 97-2003 compatible format by default. Thu, 16 Aug 2007 13:08:38 CST helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1201