http://www.helpdesk.ilstu.edu Popular knowledge base articles this month en-us Copyright 2008, Illinois State University helpdesk@ilstu.edu (University Computer Help Desk) http://www.helpdesk.ilstu.edu/templates/images/hd_feed.jpg http://www.helpdesk.ilstu.edu University Computer Help Desk 101 127 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1090 Update McAfee VirusScan's virus definitions so it can detect and remove new viruses. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1090 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1220 By default, Windows Vista is not properly configured to map network drives to some servers, such as Datastore01. Apply a registry change to resolve this problem. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1220 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1218 If you are experiencing problems with pop-ups, ad software, spyware, or malware (or if your computer is acting strangely), you should scan it with VundoFix. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1218 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1008 Follow these directions to map network drives to Datastore01 network shares in Windows XP and Windows Vista. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1008 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1250 You can share your Exchange calendar with others. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1250 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1260 You can access a shared calendar in Outlook Web Access (OWA). http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1260 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1137 Social networking websites like MySpace and Facebook have garnered increasing popularity in today's society. In this article, we examine social website safety and security. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1137 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1364 Illinois State University has recently been targeted by phishing scam emails. It is important that you recognize these scams so your ULID account is not compromised. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1364 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1091 When you are off campus, some of Illinois State University's electronic services are unavailable to you unless you establish a VPN connection. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1091 http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1189 If you want to delete all email in your Inbox, telnet to traveler.ilstu.edu to easily delete all your email at once. http://www.helpdesk.ilstu.edu/kb/index.phtml?kbid=1189